Enwin Utilities Ltd. is launching a new online outage map for customers across E.L.K. Energy service territories. The new map is intended to strengthen communications with customers and provide greater visibility during power interruptions. “We know our customers value timely and accessible information, especially during service interruptions,” said Chief Executive Officer Garry Rossi. “The outage map reflects our commitment to providing trusted customer communications and delivering service excellence. By giving customers access to outage information, we are making it easier for them to stay informed and better understand what is happening in their community.” The online tool will enable customers to quickly access outage information and track restoration updates, improving awareness and enhancing the overall customer experience. It is designed to improve transparency and access to information and is expected to help customers stay informed when outages occur and support more effective communication during restoration efforts. The outage map will be available in November with additional details to be shared in the coming weeks.
