BC Transit apologizes for taking down printed schedules at Victoria bus stops
BC Transit riders may have noticed some temporary changes at bus stops in the Greater Victoria area.
The bus operator removed all printed schedules at bus stops in the Victoria Regional Transit System on Nov. 29, a move that some have said is causing hardship for riders.
BC Transit says it removed the printed schedules because it is facing a driver shortage and did not feel like it could maintain the service levels posted on the schedules.
Instead, the schedules were replaced with posters that directed riders to the BC Transit website for the most up-to-date information.
"Like many public-facing organizations, BC Transit continues to experience temporary labour shortages, which has resulted in the need to, at times, adjust schedules on short notice," said BC Transit in a release Monday.
"This is not a decision BC Transit made lightly, but the organization was in a tough position as we knew we could not achieve the previously set service levels through the month of December," said the company.
BC Transit says that new printed schedules will not be installed at bus stops again until January.
Until then, the company says that a BC Transit Riders Guide – which includes information on routes, schedules, fares, and maps – is still available online and in limited amounts of print forms.
BC Transit plans to distribute the printed Riders Guides to public buildings, including libraries, rec centres and malls.
Travellers who want to request a printed copy of their own can contact the BC Transit customer service line at 250-382-6161 from 6 a.m. to 9 p.m. on weekdays, from 7 a.m. to 9 p.m. on Saturdays and from 9 a.m. to 9 p.m. on Sundays.
"BC Transit sincerely apologizes to riders in the Victoria Regional Transit System who have been negatively affected by the temporary removal of printed schedules at bus stops in the region," said the company Monday.
BC Transit says it's actively looking for new drivers and is taking feedback it received this month into consideration for future decisions.
CTVNews.ca Top Stories
Former homicide detective explains how police will investigate shooting outside Drake's Bridle Path mansion
Footage from dozens of security cameras in the area of Drake’s Bridle Path mansion could be the key to identifying the suspect responsible for shooting and seriously injuring a security guard outside the rapper’s sprawling home early Tuesday morning, a former Toronto homicide detective says.
Federal government grants B.C.'s request to recriminalize hard drugs in public spaces
The federal government is granting British Columbia's request to recriminalize hard drugs in public spaces, nearly two weeks after the province asked to end its pilot project early over concerns of public drug use.
Stormy Daniels describes meeting Trump during occasionally graphic testimony in hush money trial
Stormy Daniels took the witness stand Tuesday at Donald Trump's hush money trial, describing for jurors a sexual encounter the porn actor says she had with him in 2006 that resulted in her being paid off to keep silent during the presidential race 10 years later.
MPs agree Canadian gov't should improve new disability benefit
The federal government needs to safeguard the incoming Canada Disability Benefit from clawbacks and do more to ensure it actually meets the stated aim of lifting people living with disabilities out of poverty, MPs from all parties agree.
Bye-bye bag fee: Calgary repeals single-use bylaw
A Calgary bylaw requiring businesses to charge a minimum bag fee and only provide single-use items when requested has officially been tossed.
CFL suspends Argos QB Chad Kelly at least nine games following investigation
The CFL suspended Toronto Argonauts quarterback Chad Kelly for at least nine regular-season games Tuesday following its investigation into a lawsuit filed by a former strength-and-conditioning coach against both the player and club.
Boy Scouts of America changing name for first time in 114 years, aiming for inclusivity
The Boy Scouts of America is changing its name for the first time in its 114-year history and will become Scouting America. It's a significant shift as the organization emerges from bankruptcy following a flood of sexual abuse claims and seeks to focus on inclusion.
opinion Tom Mulcair: Trudeau's handling of Poilievre's 'wacko' House turfing a clear sign of Liberal desperation
When Speaker Greg Fergus tossed out Pierre Poilievre from the House last week, "those of us who have experience as parliamentarians simply couldn't believe our eyes," writes former NDP leader Tom Mulcair in his column for CTVNews.ca
New charges for Ont. woman who previously admitted to defrauding doulas
The Brantford, Ont. woman who was previously sentenced to house arrest after admitting to deceiving doulas has been charged again in connection to a new victim.