GoodFood has licence suspended by CFIA

Goodfood headquarters photographed on February 6, 2023, in Montreal. THE CANADIAN PRESS/Ryan Remior

The licence for a Quebec-based grocery delivery and meal-kit service has been suspended by the Canadian Food Inspection Agency (CFIA).

In a notice on its website, the CFIA states that GoodFood’s Safe Food for Canadians (SFC) licence was suspended on Dec. 30, 2025.

According to the CFIA, the Montreal-based company isn’t allowed to conduct any activity for which the licence was issued. The release explained that a licence is suspended “when a licence holder does not comply with applicable requirements under the Safe Food for Canadians Act (SFCA) and its Regulations, or the Food and Drugs Act (FDA) and its Regulations.”

The SFC licence is for businesses that import, export, or send food between provincial and territorial borders.

No recalls were associated with the suspension.

In an email statement to CTV News, a spokesperson for GoodFood said the company was disappointed with the decision and stressed that there “are no food safety issues at our facility”.

“The suspension relates mostly to procedural aspects of the license (for example the review of complaints),” the statement read. “Our customers will be minimally affected by this decision, as orders across the country will still be delivered, with some exceptions.”

It added that the licence suspension came from “the National Director’s office in Toronto on the basis of perceived non-compliances, which are largely procedural in nature.”

GoodFood’s Calgary facility remains open and will continue delivering products. The company said they expect the suspension to be resolved soon.

“We are confident that any gaps that are perceived to exist would be closed in the coming hours or days,” it read.

The CFIA noted that the licence suspension will be lifted when corrective measures have been taken by the company. If that doesn’t happen within 90 days of the suspension date, the licence can be cancelled.

Some of the reasons Safe Food for Canadians licences can be suspended include:

• Failure to comply with the SFCA, the FDA and their related regulations;
• Default of payment of any fee related to the licence; and
• Risk of injury to the public may result from continuing to conduct the licensed activity.