Staples stores begin accepting Amazon returns under new partnership

Amazon signage is shown in Ottawa on Monday, July 11, 2022. (Sean Kilpatrick / The Canadian Press)

TORONTO — Canadians can now return their Amazon orders through Staples.

The e-commerce giant says the office supply retailer's 298 stores are now equipped to handle Amazon returns.

The companies say anyone taking advantage of the partnership needs to first set up the return through their Amazon account.

Then, customers can bring eligible items to a Staples store to be packed and shipped back to the seller.

Amazon says it has more than 4,000 drop-off points in Canada, including some Purolator, Couche-Tard and Canada Post locations.

The new partnership comes months after the Ontario government announced plans to open some Service Ontario locations in Staples stores.

This report by The Canadian Press was first published June 18, 2024.