BC Transit apologizes for taking down printed schedules at Victoria bus stops
BC Transit riders may have noticed some temporary changes at bus stops in the Greater Victoria area.
The bus operator removed all printed schedules at bus stops in the Victoria Regional Transit System on Nov. 29, a move that some have said is causing hardship for riders.
BC Transit says it removed the printed schedules because it is facing a driver shortage and did not feel like it could maintain the service levels posted on the schedules.
Instead, the schedules were replaced with posters that directed riders to the BC Transit website for the most up-to-date information.
"Like many public-facing organizations, BC Transit continues to experience temporary labour shortages, which has resulted in the need to, at times, adjust schedules on short notice," said BC Transit in a release Monday.
"This is not a decision BC Transit made lightly, but the organization was in a tough position as we knew we could not achieve the previously set service levels through the month of December," said the company.
BC Transit says that new printed schedules will not be installed at bus stops again until January.
Until then, the company says that a BC Transit Riders Guide – which includes information on routes, schedules, fares, and maps – is still available online and in limited amounts of print forms.
BC Transit plans to distribute the printed Riders Guides to public buildings, including libraries, rec centres and malls.
Travellers who want to request a printed copy of their own can contact the BC Transit customer service line at 250-382-6161 from 6 a.m. to 9 p.m. on weekdays, from 7 a.m. to 9 p.m. on Saturdays and from 9 a.m. to 9 p.m. on Sundays.
"BC Transit sincerely apologizes to riders in the Victoria Regional Transit System who have been negatively affected by the temporary removal of printed schedules at bus stops in the region," said the company Monday.
BC Transit says it's actively looking for new drivers and is taking feedback it received this month into consideration for future decisions.
CTVNews.ca Top Stories
Deaths of 4 people on Sask. farm confirmed as murder-suicide
The deaths of four people on a farm near the Saskatchewan village of Neudorf have been confirmed a murder-suicide.
Grandparent scam: London, Ont., senior beats fraudsters not once, but twice
It was a typical Tuesday for Mabel Beharrell, 84, until she got the call that would turn her world upside down. Her teenaged grandson was in trouble and needed her help.
developing Bus plunges off a bridge in South Africa, killing 45 people. An 8-year-old child is only survivor
A bus carrying worshippers headed to an Easter festival plunged off a bridge on a mountain pass and burst into flames in South Africa on Thursday, killing at least 45 people, authorities said.
Calgary bridges remain closed due to ongoing police incident
Calgary police have shut down a number of bridges into and out of the downtown core as officers deal with a distraught individual.
Why some Christians are angry about Trump's 'God Bless the USA' Bible
Former U.S. President Donald Trump is officially selling a copy of the Bible themed to Lee Greenwood’s famous song, 'God Bless the USA.' But the concept of a Bible covered in the American flag has raised concern among religious circles.
George Washington family secrets revealed by DNA from unmarked 19th century graves
Genetic analysis has shed light on a long-standing mystery surrounding the fates of U.S. President George Washington's younger brother Samuel and his kin.
Sunshine list: These were the Ontario public sector's highest earners in 2023
Ontario released its annual sunshine list Thursday afternoon, noting that the largest year-over-year increases were in hospitals, municipalities, and post-secondary sectors.
Kinew, Poilievre meet at Manitoba legislature, discuss each other's priorities
Premier Wab Kinew and federal Conservative Leader Pierre Poilievre met at the Manitoba legislature Thursday afternoon.
Biden OKs US$60M in aid after Baltimore bridge collapse as governor warns of 'very long road ahead'
Maryland Gov. Wes Moore warned Thursday of a 'very long road ahead' to recover from the loss of Baltimore's Francis Scott Key Bridge as the Biden administration approved US$60 million in immediate federal aid after the deadly collapse.