BC Transit apologizes for taking down printed schedules at Victoria bus stops
BC Transit riders may have noticed some temporary changes at bus stops in the Greater Victoria area.
The bus operator removed all printed schedules at bus stops in the Victoria Regional Transit System on Nov. 29, a move that some have said is causing hardship for riders.
BC Transit says it removed the printed schedules because it is facing a driver shortage and did not feel like it could maintain the service levels posted on the schedules.
Instead, the schedules were replaced with posters that directed riders to the BC Transit website for the most up-to-date information.
"Like many public-facing organizations, BC Transit continues to experience temporary labour shortages, which has resulted in the need to, at times, adjust schedules on short notice," said BC Transit in a release Monday.
"This is not a decision BC Transit made lightly, but the organization was in a tough position as we knew we could not achieve the previously set service levels through the month of December," said the company.
BC Transit says that new printed schedules will not be installed at bus stops again until January.
Until then, the company says that a BC Transit Riders Guide – which includes information on routes, schedules, fares, and maps – is still available online and in limited amounts of print forms.
BC Transit plans to distribute the printed Riders Guides to public buildings, including libraries, rec centres and malls.
Travellers who want to request a printed copy of their own can contact the BC Transit customer service line at 250-382-6161 from 6 a.m. to 9 p.m. on weekdays, from 7 a.m. to 9 p.m. on Saturdays and from 9 a.m. to 9 p.m. on Sundays.
"BC Transit sincerely apologizes to riders in the Victoria Regional Transit System who have been negatively affected by the temporary removal of printed schedules at bus stops in the region," said the company Monday.
BC Transit says it's actively looking for new drivers and is taking feedback it received this month into consideration for future decisions.
CTVNews.ca Top Stories
Widow looking for answers after Quebec man dies in Texas Ironman competition
The widow of a Quebec man who died competing in an Ironman competition is looking for answers.
Amid concerns over 'collateral damage' Trudeau, Freeland defend capital gains tax change
Facing pushback from physicians and businesspeople over the coming increase to the capital gains inclusion rate, Prime Minister Justin Trudeau and his deputy Chrystia Freeland are standing by their plan to target Canada's highest earners.
Tom Mulcair: Park littered with trash after 'pilot project' is perfect symbol of Trudeau governance
Former NDP leader Tom Mulcair says that what's happening now in a trash-littered federal park in Quebec is a perfect metaphor for how the Trudeau government runs things.
Wildfire southwest of Peace River spurs evacuation order
People living near a wildfire burning about 15 kilometres southwest of Peace River are being told to evacuate their homes.
World seeing near breakdown of international law amid wars in Gaza and Ukraine, Amnesty says
The world is seeing a near breakdown of international law amid flagrant rule-breaking in Gaza and Ukraine, multiplying armed conflicts, the rise of authoritarianism and huge rights violations in Sudan, Ethiopia and Myanmar, Amnesty International warned Wednesday as it published its annual report.
Train derailed in Sarnia after colliding with a truck
Police are investigating after a transport truck collided with a train in Sarnia.
Fewer medical students going into family medicine contributing to doctor shortage
As some family doctors are retiring and others are moving away from family medicine, there are fewer medical students to take their place.
'It's discriminatory': Individuals refused entry to Ontario legislature for wearing keffiyeh
Individuals being barred from entering Ontario’s legislature while wearing a keffiyeh say the garment is part of their cultural identity— and the only ones making it political are the politicians banning it.
Bodies found by U.S. authorities searching for missing B.C. kayakers
United States authorities who have been searching for a pair of missing kayakers from British Columbia since the weekend have recovered two bodies in the nearby San Juan Islands of Washington state.