BC Transit apologizes for taking down printed schedules at Victoria bus stops
BC Transit riders may have noticed some temporary changes at bus stops in the Greater Victoria area.
The bus operator removed all printed schedules at bus stops in the Victoria Regional Transit System on Nov. 29, a move that some have said is causing hardship for riders.
BC Transit says it removed the printed schedules because it is facing a driver shortage and did not feel like it could maintain the service levels posted on the schedules.
Instead, the schedules were replaced with posters that directed riders to the BC Transit website for the most up-to-date information.
"Like many public-facing organizations, BC Transit continues to experience temporary labour shortages, which has resulted in the need to, at times, adjust schedules on short notice," said BC Transit in a release Monday.
"This is not a decision BC Transit made lightly, but the organization was in a tough position as we knew we could not achieve the previously set service levels through the month of December," said the company.
BC Transit says that new printed schedules will not be installed at bus stops again until January.
Until then, the company says that a BC Transit Riders Guide – which includes information on routes, schedules, fares, and maps – is still available online and in limited amounts of print forms.
BC Transit plans to distribute the printed Riders Guides to public buildings, including libraries, rec centres and malls.
Travellers who want to request a printed copy of their own can contact the BC Transit customer service line at 250-382-6161 from 6 a.m. to 9 p.m. on weekdays, from 7 a.m. to 9 p.m. on Saturdays and from 9 a.m. to 9 p.m. on Sundays.
"BC Transit sincerely apologizes to riders in the Victoria Regional Transit System who have been negatively affected by the temporary removal of printed schedules at bus stops in the region," said the company Monday.
BC Transit says it's actively looking for new drivers and is taking feedback it received this month into consideration for future decisions.
CTVNews.ca Top Stories
Senate expenses climbed to $7.2 million in 2023, up nearly 30%
Senators in Canada claimed $7.2 million in expenses in 2023, a nearly 30 per cent increase over the previous year.
Pedestrian, baby injured after stroller struck and dragged by vehicle in Squamish, B.C.
Police say a baby and a pedestrian suffered non-life-threatening injuries after a vehicle struck a baby stroller and dragged it for two blocks before stopping in Squamish, B.C.
Tom Mulcair: Park littered with trash after 'pilot project' is perfect symbol of Trudeau governance
Former NDP leader Tom Mulcair says that what's happening now in a trash-littered federal park in Quebec is a perfect metaphor for how the Trudeau government runs things.
'It's discriminatory': Individuals refused entry to Ontario legislature for wearing keffiyeh
Individuals being barred from entering Ontario’s legislature while wearing a keffiyeh say the garment is part of their cultural identity— and the only ones making it political are the politicians banning it.
RCMP uncovers alleged plot by 2 Montreal men to illegally sell drones, equipment to Libya
The RCMP says it has uncovered a plot by two men in Montreal to sell Chinese drones and military equipment to Libya illegally.
Government agrees to US$138.7M settlement over FBI's botching of Larry Nassar assault allegations
The U.S. Justice Department announced a US$138.7 million settlement Tuesday with more than 100 people who accused the FBI of grossly mishandling allegations of sexual assault against Larry Nassar in 2015 and 2016, a critical time gap that allowed the sports doctor to continue to prey on victims before his arrest.
Canucks goalie Thatcher Demko won't play in Game 2
The Vancouver Canucks will be without all-star goalie Thatcher Demko when they face the Nashville Predators in Game 2 of their first-round playoff series.
Man wanted in connection with deadly shooting in Toronto tops list of most wanted fugitives in Canada
A 35-year-old man wanted in connection with the murder of Toronto resident 29-year-old Sharmar Powell-Flowers nine months ago has topped the list of the BOLO program’s 25 most wanted fugitives across Canada, police announced Tuesday.
Doctors ask Liberal government to reconsider capital gains tax change
The Canadian Medical Association is asking the federal government to reconsider its proposed changes to capital gains taxation, arguing it will affect doctors' retirement savings.